Cancellation and Missed Appointment Policy
Out of courtesy for other families in our practice, we have a “missed appointment” and “short notice” cancellation and rescheduling policy in place. We understand that it may be necessary for you to reschedule or cancel your child’s appointment.
If you do need to make changes, please speak to a receptionist personally by phone at least 2 business days prior to your appointment to avoid a fee. We do not accept changes by voicemail, email, or text. Thank you for your understanding. This policy is essential for providing courteous service and care for all of our patients and their families.
TCDC COVID-COLD-FLU Office Protocols
Please note that our guidelines may differ from non-healthcare settings. Thank you for your patience and understanding.
Please ensure you have read this document prior to your child’s appointment.
Our waiting room is mask-friendly, but anyone entering our clinical area must wear a mask. Thank you!
- You will continue to find us wearing PPE.
- Please confirm with your provider that your child is well and free from symptoms of COVID, cold, or flu.
- Arrive 10 minutes prior to your appointment to allow for screening time.
- Upon arrival, please register at the front reception desk.
- Upon arrival at the office front door, please use the hand sanitizer.
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